:root{--bg: #141210;--panel: #1f1a16;--panel-2: #262019;--line: #63523f;--line-strong: #806c55;--text: #f0eae1;--muted: #b0a294;--accent: #d9a441;--accent-hover: #e5b45a;--on-accent: #1a1206;--accent-text: #e5b45a;--accent-line: #8a6a2e;--green: #7fb56a;--green-line: #46603a;--red: #e08a72;--red-line: #7a3a2c;--blue: #8fb3d9;--blue-line: #3d5f80;--tint-accent: rgba(217, 164, 65, .09);--tint-red: rgba(224, 138, 114, .09);--tint-green: rgba(127, 181, 106, .09);--tint-neutral: rgba(255, 255, 255, .03);--font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, monospace;color-scheme:dark}:root[data-theme=light]{--bg: #f7f3ec;--panel: #ffffff;--panel-2: #f1eae0;--line: #9b8a74;--line-strong: #8f7d66;--text: #211a13;--muted: #5d5145;--accent: #e0a53c;--accent-hover: #f0b855;--on-accent: #2a1c00;--accent-text: #8a5c05;--accent-line: #a87a1e;--green: #3d6b2c;--green-line: #8fae7f;--red: #a33418;--red-line: #d19a8a;--blue: #2b5d8c;--blue-line: #9dbcd6;--tint-accent: rgba(224, 165, 60, .14);--tint-red: rgba(163, 52, 24, .08);--tint-green: rgba(61, 107, 44, .08);--tint-neutral: rgba(0, 0, 0, .03);color-scheme:light}*{box-sizing:border-box}html{background:var(--bg)}body{margin:0;background:var(--bg);color:var(--text);font-family:var(--font);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}.layout{display:flex;min-height:100vh}.sidebar{width:232px;flex:0 0 232px;border-right:1px solid var(--line);padding:22px 16px;position:sticky;top:0;align-self:flex-start;height:100vh;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;margin-bottom:6px}.brand-mark{width:30px;height:30px;border-radius:50%;border:1px solid var(--accent-line);display:grid;place-items:center;color:var(--accent-text);font-size:14px}.brand-name{font-size:13px;letter-spacing:.04em;font-weight:600}.brand-sub{font-size:12px;letter-spacing:.04em;color:var(--muted)}.part-select{width:100%;margin-bottom:14px;padding:7px 10px;font:inherit;font-size:13.5px;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:8px}.part-switch{display:flex;gap:2px;margin:14px 0 12px;padding:2px;border-radius:8px;background:var(--panel)}.part-tab{flex:1;padding:6px 8px;border:0;border-radius:6px;background:transparent;color:var(--muted);font:inherit;font-size:12.5px;cursor:pointer}.part-tab:hover{color:var(--text)}.part-tab.active{background:var(--bg);color:var(--text);font-weight:600}.nav{display:flex;flex-direction:column;gap:2px}.nav-group{font-size:11px;color:var(--muted);font-weight:600;margin:18px 0 6px;padding:0 10px}.nav-group:first-child{margin-top:10px}.nav-soon{font-size:12px;color:var(--muted);padding:4px 10px 2px;opacity:.65}.nav-item{display:flex;justify-content:space-between;align-items:center;padding:9px 12px;border-radius:8px;color:var(--muted);font-size:14px;cursor:pointer;border:1px solid transparent;background:none;width:100%;text-align:left;font-family:inherit}.nav-item:hover{color:var(--text);background:var(--panel)}.nav-item.active{color:var(--accent-text);border-color:var(--accent-line);background:var(--panel)}.badge{background:var(--accent);color:var(--on-accent);font-size:11px;font-weight:700;border-radius:10px;padding:1px 7px;min-width:20px;text-align:center}.main{flex:1;min-width:0}.topbar-account{display:flex;align-items:center;gap:12px;margin-left:auto}.topbar{display:flex;align-items:center;gap:16px;padding:14px 32px;border-bottom:1px solid var(--line);font-size:13px;color:var(--muted);position:sticky;top:0;background:var(--bg);z-index:5}.viewing-as{background:var(--panel-2);border:1px solid var(--line-strong);color:var(--text);border-radius:8px;padding:7px 12px;font-family:inherit;font-size:13px}.pill{border:1px solid var(--accent-line);color:var(--accent-text);border-radius:999px;padding:4px 12px;font-size:12px}.content{padding:30px 32px 60px;max-width:1080px}h1{font-size:22px;margin:0 0 10px;font-weight:600}.lede{color:var(--muted);margin:0 0 6px;max-width:60ch}.stat-line{color:var(--muted);font-size:13px;margin:2px 0}.stat-line b{color:var(--text);font-weight:600}.items{display:flex;flex-direction:column;gap:16px;margin-top:26px}.item{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:18px 20px}.item.approval{border-color:var(--accent-line)}.item-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:10px}.ref{font-family:var(--mono);font-size:12px;color:var(--muted)}.tag{font-size:11px;border-radius:6px;padding:3px 9px;border:1px solid var(--line);color:var(--muted);white-space:nowrap;display:inline-block;width:fit-content}.tag.high{color:var(--red);border-color:var(--red-line)}.tag.gate{color:var(--red);border-color:var(--red-line);font-family:var(--mono)}.tag.open{color:var(--muted)}.tag.claimed,.tag.confident{color:var(--green);border-color:var(--green-line)}.tag.review_recommended{color:var(--muted)}.tag.uncertain{color:var(--red);border-color:var(--red-line)}.tag.waiting{color:var(--muted)}.item-title{font-size:17px;font-weight:600;margin:0 0 12px}.note{border-left:2px solid var(--accent-line);padding:4px 0 4px 14px;color:var(--text);font-size:14px;margin-bottom:12px}.note-label{color:var(--text);font-weight:600}.note{overflow-wrap:anywhere}article.item .note{white-space:pre-line}.original{margin:-4px 0 12px 16px;font-size:13px}.original summary{color:var(--muted);cursor:pointer}.original summary:hover{color:var(--text)}.original pre{margin:8px 0 0;padding:10px 12px;white-space:pre-wrap;overflow-wrap:anywhere;max-height:260px;overflow-y:auto;background:var(--panel);border:1px solid var(--line);border-radius:6px;color:var(--muted);font-size:12.5px;line-height:1.5}.meta{color:var(--muted);font-size:12.5px;margin-bottom:14px}.meta b{color:var(--text);font-weight:600}.actions{display:flex;gap:10px;flex-wrap:wrap}button.act,a.act{font-family:inherit;font-size:13.5px;cursor:pointer;border-radius:8px;padding:9px 16px;background:var(--panel-2);color:var(--text);border:1px solid var(--line-strong)}a.act{display:inline-block;text-decoration:none}button.act:hover,a.act:hover{border-color:var(--muted)}button.act.primary,a.act.primary{background:var(--accent);color:var(--on-accent);border-color:var(--accent-text);font-weight:600}button.act.primary:hover,a.act.primary:hover{background:var(--accent-hover)}button.act:disabled{opacity:.45;cursor:default}.empty{border:1px dashed var(--line);border-radius:12px;padding:40px;text-align:center;color:var(--muted);margin-top:26px}.section-label{font-size:11px;letter-spacing:.04em;text-transform:none;color:var(--muted);margin:18px 0 7px}.viewing-as+.section-label{margin-top:12px}.audit{border:1px solid var(--line);border-radius:12px;overflow:hidden}.audit-row{display:grid;grid-template-columns:92px 74px 1fr;gap:12px;padding:11px 16px;border-bottom:1px solid var(--line);font-size:13px;align-items:baseline}.audit-row:last-child{border-bottom:none}.audit-row .who{font-family:var(--mono);font-size:12px;letter-spacing:.02em;text-transform:none}.who.worker{color:var(--accent-text)}.who.human{color:var(--green)}.who.system{color:var(--muted)}.audit-row .when{font-family:var(--mono);font-size:11.5px;color:var(--muted)}.toast{position:fixed;bottom:24px;right:24px;background:var(--panel-2);border:1px solid var(--accent-line);border-radius:10px;padding:12px 18px;color:var(--text);font-size:14px}.worker-card{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:20px 22px;margin-bottom:8px}.worker-card.paused{border-color:var(--red-line)}.worker-head{display:flex;align-items:center;gap:12px;margin-bottom:8px}.worker-head h2{font-size:18px;margin:0;font-weight:600}.worker-blurb{color:var(--muted);margin:0 0 18px}.worker-stats{display:flex;gap:34px;flex-wrap:wrap;margin-bottom:12px}.worker-stats div{display:flex;flex-direction:column}.worker-stats b{font-size:18px;font-weight:600;line-height:1.2}.worker-stats span{font-size:12px;color:var(--muted)}.worker-meta{font-size:12.5px;color:var(--muted);margin:0 0 18px}.worker-meta code{font-family:var(--mono);font-size:11px;background:var(--panel-2);border:1px solid var(--line);border-radius:5px;padding:2px 7px;margin-right:6px}.rules{background:var(--panel-2);border:1px solid var(--line);border-radius:10px;padding:14px 16px;margin-bottom:18px}.rules-title{font-size:11px;letter-spacing:.03em;text-transform:none;color:var(--muted);margin-bottom:12px}.rule{display:grid;grid-template-columns:40px minmax(0,1fr) 200px 210px;gap:12px;align-items:center;padding:7px 0;font-size:13.5px;border-bottom:1px solid var(--line)}.rules.ladder .rule{grid-template-columns:40px minmax(0,1fr) 200px}.rules.ladder.gated .rule{grid-template-columns:40px minmax(0,1fr) 200px 210px}.rule>.tag{justify-self:end}.rule:last-of-type{border-bottom:none}.rule-tier{font-family:var(--mono);color:var(--accent-text)}.rule-when{color:var(--muted)}.rule-does{font-family:var(--mono);font-size:12px}.audit-row .by{font-size:12.5px;color:var(--muted);background:var(--panel-2);border:1px solid var(--line);border-radius:999px;padding:2px 9px;white-space:nowrap;max-width:22ch;overflow:hidden;text-overflow:ellipsis}button.link{font:inherit;color:var(--accent-text);background:none;border:none;padding:0;cursor:pointer;text-decoration:underline;text-underline-offset:2px}button.link:hover{color:var(--accent)}a.new-tab{display:inline-block;margin-left:6px;padding:0 5px;font-size:11px;line-height:16px;vertical-align:1px;color:var(--muted);text-decoration:none;border:1px solid var(--line);border-radius:5px}a.new-tab:hover{color:var(--accent-text);border-color:var(--accent-line)}.fact.editable .fact-value.as-button,.detail-list .fact-value.as-button{font:inherit;color:inherit;background:none;border:none;padding:0;cursor:pointer;text-align:left;display:inline-flex;align-items:baseline;gap:6px}.fact.editable .fact-value.as-button:after,.detail-list .fact-value.as-button:after{content:"✎";font-size:.85em;color:var(--muted);opacity:.55;flex:none}.fact.editable .fact-value.as-button:hover:not(:disabled):after,.detail-list .fact-value.as-button:hover:not(:disabled):after{color:var(--accent);opacity:1}.fact.editable .fact-value.as-button:disabled,.detail-list .fact-value.as-button:disabled{cursor:default}.fact.editable .fact-value.as-button:disabled:after,.detail-list .fact-value.as-button:disabled:after{content:none}.fact.editable.open{border-color:var(--accent-line)}.fact-choices{display:flex;gap:5px;flex-wrap:wrap;margin-top:2px;position:relative;padding-right:26px}.fact-choices .cancel-edit{position:absolute;top:0;right:0}@media (max-width: 1100px){.rule,.rules.ladder .rule,.rules.ladder.gated .rule{grid-template-columns:40px minmax(0,1fr) 150px}.rule>.tag{grid-column:2 / -1;justify-self:start;margin-top:4px}}.unplaced{color:var(--warn, #d8a657)}.rule-note{color:var(--muted);font-size:12.5px;margin-top:12px;line-height:1.6}.rules-title .inline{float:right;margin-top:-4px}.hours{width:58px;padding:3px 6px;font-family:var(--mono);font-size:12.5px;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:6px}.roster{border:1px solid var(--line);border-radius:12px;overflow:hidden}.roster-item{display:grid;grid-template-columns:1fr 220px 140px;gap:12px;align-items:center;padding:12px 16px;border-bottom:1px solid var(--line);font-size:14px}.roster-item:last-child{border-bottom:none}.roster-fn{color:var(--muted);font-size:12.5px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:16px 20px;margin:24px 0 18px}.panel-note{border-left:2px solid var(--accent-line);margin:12px 0}.panel-label{font-size:11px;letter-spacing:.03em;text-transform:none;color:var(--muted);margin-bottom:10px}.panel p{margin:6px 0;font-size:14.5px}.banner{display:flex;align-items:center;gap:20px;flex-wrap:wrap;background:var(--tint-accent);border:1px solid var(--accent-line);border-radius:12px;padding:16px 20px;margin-bottom:22px}.banner span{flex:1;min-width:280px;font-size:14.5px}.tiles{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:8px}.tile{flex:1 1 170px;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px 16px}.tile-label{font-size:12px;letter-spacing:.03em;text-transform:none;color:var(--muted);margin-bottom:8px;line-height:1.4}.tile-value{font-size:21px;font-weight:600;line-height:1.2}.tile-value.estimate{color:var(--text)}.tile-sub{font-size:11.5px;color:var(--muted);margin-top:6px}.audit-row.recent{grid-template-columns:92px minmax(0,1fr) auto auto}.audit-row .cannot{color:var(--muted);font-size:11.5px;text-align:right}button.act.small,a.act.small{padding:5px 12px;font-size:12.5px}button.act.danger{color:var(--red);border-color:var(--red-line)}.roster-item.head{color:var(--muted);font-size:11px;letter-spacing:.03em;text-transform:none}.roster-item{grid-template-columns:1.4fr 1.2fr 80px 120px 100px}.roster-item.divider{grid-template-columns:1fr;padding:8px 16px;background:var(--tint-neutral);color:var(--muted);font-size:11px;letter-spacing:.03em;text-transform:none}.roster-item.muted-row{color:var(--muted)}.legend{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:20px 0 4px;font-size:12.5px;color:var(--muted)}.legend .tag{margin-left:10px}.legend .tag:first-child{margin-left:0}.tag.automated{color:var(--accent-text);border-color:var(--accent-line);font-family:var(--mono);font-size:12px}.tag.augmented{color:var(--green);border-color:var(--green-line);font-family:var(--mono);font-size:12px}.tag.manual{color:var(--blue);border-color:var(--blue-line);font-family:var(--mono);font-size:12px}.tag.missing{color:var(--red);border-color:var(--red-line);font-family:var(--mono);font-size:12px}.recipe{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:20px 22px;margin:22px 0}.recipe-head{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:8px}.recipe-head h2{font-size:19px;margin:0;font-weight:600}.recipe-fn{color:var(--muted);font-size:12.5px;margin-left:auto}.steps{list-style:none;margin:0 0 16px;padding:0;border:1px solid var(--line);border-radius:10px;overflow:hidden}.step{display:grid;grid-template-columns:34px 1fr 110px;gap:12px;align-items:start;padding:12px 14px;border-bottom:1px solid var(--line);background:var(--panel-2)}.step:last-child{border-bottom:none}.step-n{font-family:var(--mono);color:var(--muted);font-size:12px;padding-top:2px}.step-body{display:flex;flex-direction:column;gap:3px;font-size:14px}.step-detail{color:var(--muted);font-size:12.5px;line-height:1.55}.guarantees{display:flex;flex-direction:column;gap:5px;color:var(--muted);font-size:12.5px;margin-bottom:16px}.guarantees.gaps{color:var(--red)}.guarantees.gaps b{color:var(--text);font-weight:600}button.audit-row{width:100%;font:inherit;color:inherit;text-align:left;cursor:pointer;background:none}button.audit-row:hover{border-color:var(--line-strong)}.audit-row.run{grid-template-columns:140px 110px 1fr}.run-id{font-family:var(--mono);font-size:11.5px;color:var(--muted)}.roster-item.planned{grid-template-columns:200px 1fr 110px}.search{width:100%;padding:9px 12px;margin-bottom:14px;font:inherit;font-size:14px;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:8px}.search::placeholder{color:var(--muted)}.tabs{display:flex;flex-wrap:wrap;gap:6px;margin:22px 0 16px}.saved-filter{display:inline-flex;align-items:center;gap:2px}.tab{font-family:inherit;font-size:13.5px;cursor:pointer;background:none;border:1px solid transparent;border-radius:8px;padding:7px 14px;color:var(--muted);display:flex;align-items:center;gap:8px}.tab:hover{color:var(--text);background:var(--panel)}.tab.active{color:var(--accent-text);border-color:var(--accent-line);background:var(--panel)}.tab{white-space:nowrap}.tab-count{font-family:var(--mono);font-size:11px;opacity:.75}.tab.filter{margin-left:auto;border-style:dashed}.tab.filter[aria-pressed=true]{color:var(--accent-text);border-color:var(--accent-line);border-style:solid}.audit-row.trail{grid-template-columns:118px 74px 1fr 62px}.audit-row.touch{grid-template-columns:118px 1fr}.audit-row .what{line-height:1.5}.audit-row .wo{font-family:var(--mono);font-size:11.5px;color:var(--muted)}button.act.ghost,a.act.ghost{background:none;border-color:transparent;color:var(--muted)}button.act.ghost:hover,a.act.ghost:hover{border-color:var(--line-strong);color:var(--text)}.focus-bar{display:flex;align-items:center;gap:16px;flex-wrap:wrap;background:var(--panel-2);border:1px solid var(--accent-line);border-radius:10px;padding:10px 14px;margin-top:18px;font-size:13.5px}.focus-bar span{flex:1}.audit-row.shadow{grid-template-columns:120px 84px 1fr 150px;align-items:start}.shadow-body{display:block;color:var(--muted);font-size:12.5px;margin-top:4px;line-height:1.5;max-width:70ch}.review-actions{display:flex;gap:6px;justify-content:flex-end}.signin{min-height:100vh;display:grid;place-items:center;padding:24px}.signin-card{width:100%;max-width:380px;display:flex;flex-direction:column;gap:14px;background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:28px}.signin-card .lede{margin:4px 0;font-size:14px}.signin-card input{width:100%}.signin-error{color:var(--red);font-size:13px;margin:0}.signin-notice{color:var(--accent-text);font-size:13px;margin:0}.signin-note{color:var(--muted);font-size:11.5px;margin:2px 0 0}.content.wide{max-width:none}.alert{border:1px solid var(--red-line);border-radius:10px;background:var(--tint-red);padding:12px 14px;margin:16px 0 4px;display:flex;flex-direction:column;gap:2px}.alert-head{color:var(--red);font-size:11px;letter-spacing:.03em;text-transform:none;margin-bottom:6px}.alert-row{display:grid;grid-template-columns:92px minmax(0,1fr) minmax(0,1.1fr) 62px;gap:12px;align-items:center;text-align:left;background:none;border:none;padding:6px 0;font-family:inherit;color:var(--text);font-size:14px;cursor:pointer}.alert-row:hover .alert-title{text-decoration:underline}.alert-title{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media (max-width: 1100px){.alert-row{grid-template-columns:1fr auto;gap:2px 12px;align-items:start}.alert-row .q-ref{order:0}.alert-row .q-age{order:0;justify-self:end}.alert-title{grid-column:1 / -1;order:1;white-space:normal}.alert-row .q-where{grid-column:1 / -1;order:2}}.queue{display:flex;flex-direction:column;gap:8px}.queue-row{display:grid;grid-template-columns:92px minmax(0,1fr) minmax(150px,260px) 62px;gap:16px;align-items:center;text-align:left;background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:13px 16px;cursor:pointer;font-family:inherit;color:var(--text)}.queue-row:hover{border-color:var(--muted)}@media (min-width: 1101px){.queue-row.enquiry-row{grid-template-columns:minmax(0,1fr) 62px}.queue-row.lead-row{grid-template-columns:92px minmax(0,1fr) fit-content(260px) 62px}}a.queue-row{text-decoration:none;color:var(--text)}.q-ref{font-family:var(--mono);font-size:12px;color:var(--muted)}.q-main{display:flex;flex-direction:column;gap:3px;min-width:0}.q-title{font-size:14.5px;display:flex;align-items:center;gap:8px;min-width:0;flex-wrap:wrap}.q-where{font-size:12.5px;color:var(--muted);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.q-court{display:flex;flex-direction:column;gap:4px;align-items:flex-start;min-width:0}.q-sub{font-size:11.5px;color:var(--muted)}.masthead{display:flex;align-items:center;gap:12px;margin-bottom:22px;padding-bottom:16px;border-bottom:1px solid var(--line)}.masthead-logo{max-height:44px;max-width:180px;width:auto;height:auto;display:block}.masthead-name{font-size:15px;font-weight:600}.screen-footer{margin-top:28px;padding-top:16px;border-top:1px solid var(--line);font-size:12.5px;color:var(--muted)}@media (max-width: 1100px){.queue-row{grid-template-columns:1fr auto;gap:6px 12px;align-items:start}.q-main{grid-column:1 / -1;order:1}.q-ref{order:0}.q-age{order:0;justify-self:end}.q-court{grid-column:1 / -1;order:2;flex-direction:row;align-items:center;flex-wrap:wrap;gap:8px}.q-where{white-space:normal}}.q-age{font-family:var(--mono);font-size:12px;color:var(--muted);text-align:right}.detail-split{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:22px;align-items:start}.detail-main{min-width:0}.detail-aside{min-width:0;position:sticky;top:16px}.detail-split>*>:first-child{margin-top:0}.detail-aside .chat{max-height:62vh;overflow-y:auto}@media (max-width: 1100px){.detail-split{grid-template-columns:1fr}.detail-aside{position:static}.detail-aside .chat{max-height:none}}.files{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:18px}.file{position:relative;display:block;width:104px;height:104px;overflow:hidden;border:1px solid var(--line);border-radius:8px;background:var(--panel);padding:0;font:inherit;color:inherit;text-align:left;cursor:pointer}.file:hover{border-color:var(--muted)}.file img{width:100%;height:100%;object-fit:cover;display:block}.file-name{display:block;padding:10px;font-size:11.5px;color:var(--muted);word-break:break-all}.file-who{position:absolute;left:0;bottom:0;right:0;padding:2px 6px;font-size:10.5px;color:var(--text);background:#0009}.detail-list{display:grid;gap:8px;font-size:14px}.detail-list>div{display:grid;grid-template-columns:130px minmax(0,1fr);gap:12px;align-items:baseline}.detail-list select{max-width:100%}option.not-live{color:var(--muted)}select:has(option.not-live),select:has(option.not-live)::picker(select){-webkit-appearance:base-select;-moz-appearance:base-select;appearance:base-select}select:has(option.not-live)::picker(select){background:var(--panel);color:var(--text);border:1px solid var(--line);border-radius:8px;padding:4px 0;max-height:min(60vh,520px)}select:has(option.not-live) option{padding:5px 12px;color:var(--text)}select:has(option.not-live) option.not-live{color:var(--muted)}select:has(option.not-live) option:is(:hover,:focus-visible){background:var(--tint-accent)}select:has(option.not-live) option:checked{color:var(--accent-text)}.detail-list span{color:var(--muted);font-size:12.5px}.detail-list>div>button{justify-self:start;text-align:left}.detail-list span.with-copy{color:inherit;font-size:inherit;display:inline-flex;align-items:baseline;gap:8px;flex-wrap:wrap}.detail-list span.with-copy a{color:var(--accent-text);text-decoration:underline;text-underline-offset:2px}.detail-list span.with-copy a:hover{color:var(--accent)}button.copy{font:inherit;font-size:12px;line-height:1;color:var(--muted);background:none;border:none;padding:2px 4px;cursor:pointer;border-radius:4px;min-width:44px;text-align:left}button.copy:hover{color:var(--accent)}.detail-facts{display:grid;grid-template-columns:150px minmax(0,1fr);margin:20px 0 0;background:var(--panel);border:1px solid var(--line);border-radius:10px;overflow:hidden}.fact{display:grid;grid-template-columns:subgrid;grid-column:1 / -1;align-items:baseline;gap:14px;padding:6px 13px;border-bottom:1px solid var(--line)}.fact:last-child{border-bottom:none}.fact-control{display:flex;align-items:center;gap:8px;min-width:0}.hold{display:flex;gap:6px;align-items:center;grid-column:1 / -1;padding:6px 13px;border-bottom:1px solid var(--line)}.hold-why{flex:1;min-width:0;padding:3px 6px;font-size:12.5px;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:6px}.fact-control select{flex:1;min-width:0}.edit-multiline{display:block;width:100%}.as-button.multiline{white-space:pre-wrap;text-align:left}.edit-multiline textarea{display:block;width:100%;box-sizing:border-box;resize:vertical;padding:6px 8px;font:inherit;line-height:1.5;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:6px}.fact-control .hint{white-space:nowrap}.picker-control{flex-wrap:wrap}.picker-control .picker-problem{flex-basis:100%;white-space:normal}.panel>.detail-facts{border:none;background:none;border-radius:0;margin:0}.fact-label{font-size:12.5px;letter-spacing:.03em;text-transform:none;color:var(--muted)}.fact-value{font-size:14.5px}.fact.urgent{border-color:var(--red-line)}.fact.urgent .fact-value{color:var(--red)}.detail-title{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.detail-title .tag{flex:none}.chat{display:flex;flex-direction:column;gap:10px}.chat-msg{background:var(--panel);border:1px solid var(--line);border-left:2px solid var(--line);border-radius:10px;padding:12px 16px}.chat-msg.vendor{border-left-color:var(--accent-text)}.chat-msg.tenant,.chat-msg.resident{border-left-color:var(--green)}.chat-head{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap;margin-bottom:6px;font-size:13px}.chat-role{font-family:var(--mono);font-size:12px;letter-spacing:.02em;text-transform:none;color:var(--muted)}.chat-at{font-size:11.5px;color:var(--muted);margin-left:auto}.chat-text{font-size:14px;line-height:1.55;white-space:pre-wrap}.composer{display:flex;flex-direction:column;gap:10px;margin-top:12px}.composer textarea{background:var(--panel-2);border:1px solid var(--line-strong);color:var(--text);border-radius:10px;padding:12px 14px;font-family:inherit;font-size:14px;resize:vertical;width:100%}.composer textarea:disabled{opacity:.55}.composer-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.actions-panel{display:flex;flex-direction:column;gap:12px}.triage-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.report-controls,.report-summary{margin-bottom:18px}.triage-row label{font-size:12px;letter-spacing:.03em;text-transform:none;color:var(--muted);width:66px}.viewing-as.grow{flex:1;min-width:220px}.banner-inline{margin-top:14px;border:1px solid var(--accent-line);border-radius:10px;padding:10px 14px;font-size:13.5px;background:var(--tint-accent)}.confirm-strip{margin-top:14px;border:1px solid var(--red-line);border-radius:10px;padding:10px 14px;background:var(--tint-red);display:flex;flex-wrap:wrap;gap:8px;align-items:center}select.viewing-as option{background:var(--panel);color:var(--text)}.page-head{display:flex;align-items:baseline;gap:16px;flex-wrap:wrap}.field-row{display:flex;flex-direction:column;gap:5px;margin-bottom:14px}.field-row label{font-size:12.5px;color:var(--muted)}.field-row input,.field-row select,.field-row textarea{width:100%;max-width:460px}.field-row .doc-meta{font-size:11.5px}.field-row.needed input,.field-row.needed select,.field-row.needed textarea{border-color:var(--red)}.field-fault{font-size:11.5px;color:var(--red)}.stepper{display:flex;flex-wrap:wrap;gap:6px 18px;list-style:none;padding:0;margin:0 0 18px;font-size:12.5px}.stepper li{color:var(--muted)}.stepper li button.link{color:inherit;text-decoration:none}.stepper li button.link:hover{color:var(--accent);text-decoration:underline}.stepper li.done{color:var(--green)}.stepper li.at button.link{color:var(--text);font-weight:600}.step-nav{display:flex;gap:10px;align-items:center;margin:18px 0 26px}.step-nav .act:first-child{margin-right:auto}.page-foot{margin-top:18px;display:flex;justify-content:flex-end}.intake{display:flex;flex-direction:column;gap:14px;max-width:720px}.intake .triage-row label{width:92px}.clears{margin-left:8px;font-size:13px}.clears.yes{color:var(--green)}.clears.no{color:var(--red)}.clears.call{color:var(--accent-text)}.clears.unanswered{color:var(--muted)}.clears{cursor:help}.panel-label:has(.clears){position:relative;z-index:10}.panel-label .clears:after{content:attr(data-says);position:absolute;top:calc(100% + 6px);left:0;z-index:5;width:max-content;max-width:100%;white-space:normal;text-align:left;box-sizing:border-box;padding:7px 9px;border-radius:6px;background:var(--panel);border:1px solid var(--line);box-shadow:0 6px 18px #00000047;color:var(--text);font-size:12px;line-height:1.45;letter-spacing:0;opacity:0;pointer-events:none;transition:opacity 90ms ease-out}.panel-label .clears:hover:after,.panel-label .clears:focus-visible:after{opacity:1}.panel-label .clears:focus-visible{outline:2px solid var(--accent-line);outline-offset:2px;border-radius:3px}.question-row{align-items:center;gap:10px;flex-wrap:nowrap}.question-row+.question-row{margin-top:8px}.panel-label+.question-row{margin-top:10px}.question-row label{width:auto;flex:1;min-width:0}.question-row select{flex:none;width:auto}.screen-form{max-width:760px}.screen-form .triage-row input{flex:1;min-width:220px}.screen-form .triage-row>label{width:74px}.screen-form .panel .triage-row+.triage-row{margin-top:10px}.screen-form .panel{max-width:520px}.screen-form .lede{max-width:none}button.back-icon{font:inherit;font-size:14px;line-height:1;padding:4px 10px;margin:0 0 8px;color:var(--muted);background:none;border:1px solid var(--line);border-radius:6px;text-decoration:none;cursor:pointer;flex:none}button.back-icon:hover{color:var(--accent);border-color:var(--line-strong)}.detail-title button.back-icon{margin:0 0 0 -2px}.detail-title-action{font-size:13px;line-height:1;padding:4px 8px;vertical-align:middle}button.act.did,button.act.did:hover{border-color:var(--green);color:var(--green);background:var(--tint-green);transition:border-color .12s ease,color .12s ease,background .12s ease}.intake .triage-row textarea,.branding-form .triage-row textarea{flex:1;min-width:260px;font:inherit;resize:vertical}.screen-form .needed{border:2px solid var(--red);background:var(--tint-red)}.screen-form .needed:focus{outline:2px solid var(--red);outline-offset:1px}.intake .triage-row input{flex:1;min-width:260px}.pick-hits{display:flex;flex-direction:column;gap:2px;max-height:210px;overflow-y:auto}.pick-hit{text-align:left;background:var(--panel-2);border:1px solid var(--line-strong);border-radius:8px;padding:8px 12px;font-family:inherit;font-size:13.5px;color:var(--text);cursor:pointer}.pick-hit:hover{border-color:var(--muted)}.pick-hit.picked{border-color:var(--accent-text);color:var(--accent-text)}.viewer{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;display:flex;align-items:center;justify-content:center;padding:24px;background:#000000d1}.viewer-frame{display:flex;flex-direction:column;gap:10px;max-width:min(1100px,100%);max-height:100%}.viewer-stage{position:relative;display:flex;align-items:center;justify-content:center;flex:1 1 auto;min-height:116px}.viewer-step{position:absolute;top:50%;transform:translateY(-50%);width:56px;height:96px;display:flex;align-items:center;justify-content:center;font-family:inherit;font-size:22px;line-height:1;color:var(--text);background:#0000008c;border:1px solid var(--line-strong);border-radius:10px;cursor:pointer}.viewer-step:hover{background:#000000c7}.viewer-step.prev{left:10px}.viewer-step.next{right:10px}.viewer-image{min-height:0;max-width:100%;max-height:calc(100vh - 130px);object-fit:contain;border-radius:10px;background:var(--panel-2)}.viewer-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;color:var(--text);font-size:12.5px}.viewer-count{font-family:var(--mono);color:var(--muted)}.viewer-name{color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:40ch;margin-right:auto}.booked{display:flex;flex-direction:column;align-items:flex-start;gap:4px}.booked-slot{display:inline-flex;align-items:center;gap:6px;width:fit-content;font-family:var(--mono);font-size:12px;color:var(--text);white-space:nowrap;border:1px solid var(--line);border-radius:6px;padding:2px 8px}.detail-list .booked-slot{color:var(--text);font-size:12px}.slot-row{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.slot-zone{font-family:var(--mono);font-size:11px;color:var(--muted);margin-left:8px}.triage-row.notes-row{align-items:flex-start}.triage-row.notes-row textarea{resize:vertical;min-height:58px;font-family:inherit}.book{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:10px;overflow:hidden}.book-row{display:grid;grid-template-columns:minmax(0,2fr) 150px minmax(0,1.5fr);gap:14px;padding:11px 16px;border:none;border-bottom:1px solid var(--line);font-size:13px;align-items:baseline;background:var(--panel);width:100%;text-align:left;font-family:inherit;color:var(--text)}.book-row:last-child{border-bottom:none}button.book-row{cursor:pointer}button.book-row:hover{background:var(--tint-neutral)}button.book-row:hover .book-title{text-decoration:underline}.book-main{display:flex;flex-direction:column;gap:2px;min-width:0}.book-title{display:flex;align-items:baseline;gap:8px;color:var(--text)}.book-title button.as-title{font:inherit;color:inherit;background:none;border:none;padding:0;cursor:pointer;text-align:left}.book-title button.as-title:hover{text-decoration:underline}.book-sub{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis}.book-facts{display:flex;flex-direction:column;gap:2px;font-size:12px;color:var(--muted);font-family:var(--mono)}.book-people{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis}.search{margin-bottom:6px}.company-select{font:inherit;cursor:pointer;text-align:center;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:none}.edit-job{margin:4px 0 12px}.edit-job-form{display:flex;flex-direction:column;gap:12px;margin-bottom:18px}.work-log{display:flex;flex-direction:column;gap:14px;margin-bottom:18px}.work-entry{display:flex;flex-direction:column;gap:4px}.work-entry+.work-entry{border-top:1px solid var(--line);padding-top:14px}.work-entry-head{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}.work-entry-meta{font-size:12px;color:var(--muted);font-family:var(--mono)}.work-entry-detail{white-space:pre-wrap;font-size:13px;color:var(--muted);margin:0}.q-age{display:flex;flex-direction:column;align-items:flex-end;gap:2px}.q-due{font-size:11px;color:var(--muted)}.q-due.late{color:var(--red, #d98b7a)}.fact-source{display:block;margin-top:2px;font-size:11.5px;color:var(--muted)}.doc-missing{color:var(--warn, #d8a657)}.detail-actions{display:flex;gap:10px;margin-top:18px}.fact-value a{color:var(--accent);text-decoration:none}.fact-value a:hover{text-decoration:underline}select.lead-status,select.assignee{font-family:inherit;font-size:12.5px;cursor:pointer;border-radius:8px;padding:5px 12px;background:var(--panel-2);color:var(--text);border:1px solid var(--line-strong)}select.lead-status:disabled,select.assignee:disabled{opacity:.45;cursor:default}select.step-state{font-size:11px;border-radius:6px;padding:3px 9px;border:1px solid var(--line);color:var(--muted);background:var(--panel-2);font-family:inherit;cursor:pointer}select.step-state.confident{color:var(--green);border-color:var(--green-line)}select.step-state.uncertain{color:var(--red);border-color:var(--red-line)}select.step-state.waiting{color:var(--muted)}.doc-row{display:grid;grid-template-columns:74px 1fr auto;gap:12px;align-items:start;padding:8px 12px;border-bottom:1px solid var(--line)}.doc-row:last-child{border-bottom:none}.doc-body{display:flex;flex-direction:column;gap:4px}.doc-file{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.doc-meta{font-size:11.5px;color:var(--muted);font-family:var(--mono)}.panel.halted{border-color:var(--red);border-left:3px solid var(--red)}.panel.halted .panel-label{color:var(--red)}.halt-open{align-self:flex-start;margin-bottom:14px}.chat-frame{display:flex;flex-direction:column;gap:8px;border:1px solid var(--line);border-radius:8px;padding:10px 12px}.chat-order-row{display:flex;justify-content:flex-end;margin:0}.chat-order{font:inherit;font-size:14px;line-height:1;padding:4px 7px;cursor:pointer;color:var(--muted);background:var(--panel);border:1px solid var(--line);border-radius:6px}.chat-order:hover{color:var(--accent);border-color:var(--accent-line)}.link-out{width:100%;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.picker{position:relative;display:inline-flex;align-items:center;gap:0}.picker-input{min-width:320px;max-width:100%;padding:6px 30px 6px 8px;font:inherit;color:var(--text);background:var(--bg-input, var(--bg));border:1px solid var(--line);border-radius:6px}.picker-input:focus{outline:none;border-color:var(--accent-line)}.picker-toggle{position:absolute;right:4px;padding:0 4px;font-size:12px;line-height:1;color:var(--muted);background:none;border:0;cursor:pointer}.picker-toggle:hover{color:var(--accent)}.picker-list{position:absolute;top:calc(100% + 4px);left:0;z-index:20;width:100%;max-height:280px;margin:0;padding:4px;overflow-y:auto;list-style:none;background:var(--bg-panel, var(--bg));border:1px solid var(--line);border-radius:6px;box-shadow:0 8px 24px #00000059}.picker-item{display:block;width:100%;padding:6px 8px;font:inherit;color:var(--text);text-align:left;background:none;border:0;border-radius:4px;cursor:pointer}.picker-item:hover{background:var(--bg-hover, var(--accent-line))}.picker-empty{padding:6px 8px;font-size:13px;color:var(--muted)}.person{margin:10px 0 14px}.day-strip{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}.day-strip .day{display:flex;flex-direction:column;min-width:56px;padding:4px 6px;border:1px solid var(--line);border-radius:4px;font-size:12px;font-family:var(--mono);color:var(--text)}.day-strip .day-name{color:var(--muted);font-size:11px}.report-scroll{overflow-x:auto}.report-table{width:100%;border-collapse:collapse;margin-top:14px;font-size:14px}.report-table th,.report-table td{text-align:left;padding:9px 12px;border-bottom:1px solid var(--line)}.report-table th{font-weight:500;color:var(--muted);font-size:12.5px;padding:9px 12px}.report-table th:has(.col-sort){padding:0}.report-table thead tr{border-bottom:1px solid var(--line-strong)}.report-table .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}.report-table th{white-space:nowrap}.report-table .mono{font-family:var(--mono);font-size:12.5px;white-space:nowrap}.report-table tbody tr:hover{background:var(--tint-neutral)}.report-table .col-status{white-space:nowrap}.report-table .col-status .tag{margin-left:0}.job-link{color:inherit;text-decoration:none}.job-link:hover{color:var(--accent-text);text-decoration:underline}.report-table td .tag{margin-left:8px}.col-sort{font:inherit;color:inherit;background:none;border:0;cursor:pointer;padding:9px 12px;width:100%;text-align:inherit;display:flex;align-items:center;gap:6px}.report-table th.num .col-sort{justify-content:flex-end}.col-sort:hover{color:var(--text)}.col-dir{color:var(--accent-text)}.dialog-frame{background:var(--panel);border:1px solid var(--line-strong);border-radius:14px;width:min(520px,calc(100vw - 32px));max-height:calc(100vh - 64px);display:flex;flex-direction:column}.dialog-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--line)}.dialog-head h2{margin:0;font-size:16px}.dialog-body{padding:18px;overflow-y:auto}.dialog-foot{display:flex;gap:8px;padding:14px 18px;border-top:1px solid var(--line)}.field{margin-bottom:18px}.field-label{display:block;font-size:12.5px;color:var(--muted);margin-bottom:8px}.day-pills{display:flex;gap:6px;flex-wrap:wrap}.day-pill{font:inherit;font-size:13px;cursor:pointer;padding:7px 12px;border-radius:8px;background:none;border:1px solid var(--line);color:var(--muted);min-width:48px}.day-pill:hover{color:var(--text)}.day-pill.on{background:var(--tint-accent);border-color:var(--accent-line);color:var(--accent-text)}.chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.chip{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;border:1px solid var(--line);border-radius:999px;padding:4px 6px 4px 11px}.chip-x{font:inherit;cursor:pointer;background:none;border:0;color:var(--muted);line-height:1;padding:0 4px}.chip-x:hover{color:var(--red)}.chip-add{display:flex;gap:6px}.chip-add input{flex:1;min-width:0}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:14px}.page-head h1{margin:0}.page-head button{margin-left:auto}.help h2{font-size:15px;font-weight:600;margin:26px 0 6px}.help ol{padding-left:20px;margin:6px 0 10px;max-width:72ch}.help li{margin:6px 0;font-size:14.5px}.help code{font-family:var(--mono);font-size:13px;background:var(--panel-2);padding:1px 6px;border-radius:4px}.help-address{-webkit-user-select:all;user-select:all;white-space:nowrap;display:inline-block;max-width:100%;overflow-x:auto;vertical-align:bottom}.help .stat-line{max-width:72ch}.help a.act{margin:10px 0 4px}.viewer-document{width:min(1100px,calc(100vw - 48px));height:calc(100vh - 130px);border:0;border-radius:10px;background:#fff}.queue.stale{opacity:.5;transition:opacity .12s}.prose p{margin:6px 0 0}.prose p.prose-heading{font-weight:600;margin-top:12px}.prose ul,.prose ol{margin:4px 0 0;padding-left:20px}.prose li{margin:2px 0}.check{display:flex;align-items:center;gap:8px;font-size:14px}.check input{margin:0}.sms-consent .consent-row{display:flex;gap:10px;align-items:flex-start;cursor:pointer}.sms-consent .consent-row input{margin-top:3px;flex:none}.sms-consent .consent-number{margin:0 0 8px}.sms-consent .consent-disclosure{margin:10px 0 0;font-size:12.5px;color:var(--muted);line-height:1.5}.site-footer{padding:0 32px 24px;font-size:12.5px;color:var(--muted)}.site-footer a{color:inherit}.sidebar .site-footer{margin-top:auto;padding:16px 0 0}.signin-card .site-footer{padding:0;text-align:center}.privacy .brand{margin-bottom:22px}.privacy h2{font-size:15px;margin:24px 0 6px}.privacy p,.privacy li{max-width:68ch;line-height:1.55}.privacy ul{padding-left:20px}.voice-lines{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:16px}.voice-reasons{margin:0 0 12px;padding-left:20px;font-size:14px}.voice-reasons li{margin:3px 0}